Brian Gavin’s Classic Truth Solitaire with Princess Cut Diamond Pave…
In the middle of February we received an e-mail from a customer looking for a Classic Truth Solitaire with a row of princess pave on each side. We responded and did not hear back and then a couple of nights later, I was on Live Chat and the customer came in on a Live Chat session. He had not heard back from us and really wanted to work with us. I told him to check his junk mail folder and he found several e-mails from us sitting in there. We spent a while on Live Chat and the following day I got back to him with a quote for his diamond and the setting. He purchased a beautiful .70ct princess cut, we created the setting using CAD, he approved it and it went to casting. When finished we e-mailed him the pictures for his review:
Lesley, Wow! It looks gorgeous! When I first explained the idea to you, that's exactly what I had in mind. I'm so glad that I went with the tapered princess cut diamonds in the band. It looks simply stunning and I can't wait to see it in person. A lot of people have been waiting to see how it looked finished and I can't wait to show them. It's everything I wanted and I'm positive it's exactly what she wanted as well. I couldn't have asked for anything else. I will definitely be looking forward to purchasing our wedding bands in the future. I really appreciate you taking the time to help me with everything from the price of the ring to the final touches. And I'm so thankful I was finally able to get in touch with you that night because I might have never realized all of your responses were ending up in my junk folder. Devin
On receiving the ring we received the following e-mail:
Lesley, Wow! The ring is amazing. It's perfect in every way and simply flawless. I'm very happy with everything and I couldn't have asked for more. It's exactly what I had it mind and it's better than I ever expected it. I love the look of the reverse taper and I am so glad you convinced me to stay with the original design. I love the flow of the whole ring and the simple, yet "designer" look. The truth head is stunning and really compliments the diamond in my opinion. I don't know what it is about the truth head, but I love it. I'm very happy with everything and will definitely be getting back into contact with you when it comes times to get our wedding bands. The packaging was awesome as well. I felt like a kid on Christmas unwrapping presents. Out of everything I've ordered online, I've never seen anything packaged as well as the ring was. It definitely caught my eye and showed how great a company you and Brian have. I originally was going to get another box, but after seeing the box I think I have changed my mind. It's very nice and I love the look of it. All in all, I'm very happy with everything. The design, craftsmanship, and customer service is second to none. Once again, thank you for everything. I did start a thread on Pricescope and have received some very positive feedback. I'm already excited just thinking about working with you again on the wedding bands in the future. I'm sure some diamond studs and some other things may be on the list as well! Devin
The ring in pictures:
